Symphony Hall presents prestigious international orchestras and is also home to the City of Birmingham Symphony Orchestra. Complementing the classical programme is the best in jazz, world music, folk, rock, pop and stand-up comedy.The Hall also plays an important role in the life of the region and is regularly used for community events, graduation ceremonies and conferences. In all over 370,000 people attend around 320 events at Symphony Hall every year.

Its 2262-seat auditorium is a model of modern concert hall design and its superb acoustics, engineered by Artec Consultants Inc, New York, are the benchmark by which new concert halls are measured. In 2001 the Hall was completed with the installation of the 6000-pipe Symphony Organ.